Digital Research Support Units
Digital research support is available for a wide range of functions across all research stages.
Consult with support personnel as early as possible to avoid unnecessary costs and delays.
Invaluable support may also be found beyond formal support units, from peers, students, staff, supervisors, and within specialized communities.
Digital Research Support Services
AskResearch can help direct all researcher inquiries on digital research support to their suitable destination and can work with researchers on problems or projects that require support coordination.
Information Security for Researchers can support researchers with any questions related to detailed security frameworks, assessing risk of systems and applications, intrusion protection, or identity and access management.
RDM Services provide resources and services to assist students, faculty, and staff with data management across all research stages. They offer consultations, training, and support for data management plans, data deposit and sharing, data storage and backup, data security, ethical and sensitive data management, documentation and metadata, and more.
RHPCS offers cost-recovery services for research projects that exceed the capacity or scope of services offered by Faculty IT support units and UTS. Services include provision of data storage and backups, desktop and server system administration and support, high-performance and advanced research computing support, research infrastructure design, funding application support, and more.
RI supports individuals, groups, and departments as they seek to understand the impact of their own work and identify opportunities for extending their reach. RI support can be leveraged during the planning stages of your research and/or once your research is complete.
RSD provides support for software development for researchers, research groups, and research facilities.
Faculty IT Support
Faculties offer different services to support research. To see what services are available, connect with your Faculty’s IT support unit or Faculty research support.
- Faculty of Business: DeGroote School of Business ITS or Manager, Research Services
- Faculty of Humanities: Humanities Media & Computing
- Faculty of Health Sciences: Computer Services Unit
- Faculty of Science: Scitech
- Faculty of Social Sciences: Social Sciences Technology SharePoint (access only available to Faculty of Social Science staff and faculty)
Each faculty at McMaster has a dedicated IT support unit. Different units provide alternative services.
Libraries
McMaster University Library (MUL)
McMaster University Library (MUL) supports the University's research and teaching mission, providing services (including e-resources access, hardware and software access, instructional guides and trainings, data analysis and visualization services, GIS support, media production support, and much more) to students, faculty, and staff. Mills library is also home to the Lewis & Ruth Sherman Centre for Digital Scholarship and Lyons New Media Centre.
Health Sciences Library (HSL)
Health Sciences Library (HSL) provides services tailored for health sciences (including e-resources access, hardware and software access, instructional guides and trainings, and much more) to students, faculty, and staff.
Research Centres, Institutes & Core Platforms
Core Research Platforms (CRP)
Core Research Platforms (CRP) provide fee-for-service access to specialized equipment and expertise essential for advancing basic research.
Research Centres and Institutes (RCI)
Research Centres and Institutes (RCI) bring researchers together around common problems in support of the strategic interests of the university.
Research Support Services
Research Security supports the research community and other key partners as they navigate evolving government research security guidance. They can consult on general security considerations, including travel and conference security. They assist with security requirements associated with funding applications, including risk assessments and mitigation and can help navigate federal and provincial compliance requirements. Research Security can also conduct due diligence in advance of entering partnerships.
Health Research Services (HRS) aims to support researchers in the Faculty of Health Sciences with grant applications, funding opportunities, award acceptances, and more.
Research Office for Administration, Development and Support (ROADS) is committed to providing value-added service to McMaster’s research community through professional and timely provision of research administrative services. ROADS will help researchers navigate the twists and turns of the increasingly complex world of funding opportunities.
McMaster Industry Liaison Office (MILO) facilitates collaborative research with industry partners, securing funding and intellectual property protection.
Research Ethics Boards
McMaster Research Ethics Board (MREB) is McMaster’s ethics board for research that is outside the Faculty of Health Sciences. There are circumstances that require HiREB review even when research is completed outside the Faculty of Health Sciences and circumstances where researchers should contact HiREB or MREB to determine which REB will review.
Hamilton Integrated Research Ethics Board (HiREB) is the ethics board for research conducted through the Faculty of Health Sciences, Hamilton Health Sciences (HHS), St. Joseph’s Healthcare Hamilton (SJHH) and Niagara Health Consult. There are circumstances that require HiREB review even when research is completed outside the Faculty of Health Sciences and circumstances where researchers should contact HiREB or MREB to determine which REB will review.
Animal Research Ethics Board (AREB) is McMaster’s ethics board for research that involves animals.
University IT
University Technology Services (UTS)
University Technology Services (UTS) is McMaster’s central IT department, providing general IT services to students, faculty and staff.
McMaster IT Governance
Initiatives that have broad impact and require McMaster IT systems and teams are encouraged to go through the McMaster IT Governance framework. MacITGo: IT Navigation Services are available to help guide you through the process.
Feedback
The Digital Research Kickstarter is a living document that will be refined as we gather more information from users. We encourage and welcome any feedback. Please submit your feedback below or by emailing AskResearch.
