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A Guide to EndNote

An introduction to the citation manager EndNote

EndNote Technical Support

Need help downloading EndNote 21 desktop from McMaster's Software Depot?

McMaster UTS logo
Contact McMaster UTS (University Technology Services).


Need help with technical issues or troubleshooting EndNote?

Clarivate logoVisit the EndNote Knowledge Base to search for answers to common questions, or contact Clarivate directly by phone, email, chat or by submitting an inquiry.

EndNote Product Support

Need support using EndNote?

Clarivate logoEndNote training resources from Clarivate include a range of materials including a knowledge base, video tutorials, self-guided learning, reference guides, libguides, live and recorded training. Explore the links below to access these resources.

EndNote 21 desktop EndNote web (available exclusively to EndNote 21 desktop users) - more information should be coming soon
EndNote 20 desktop | EndNote online
EndNote for iPad and iPhone
Recorded Training - Highly recommended for first-time users
  - Class recording: EndNote 21 Essentials (Windows) (1 hour, 14 min) - select class recording link in the Quick start section
Other EndNote Class Recordings
EndNote Training (YouTube channel)
Live Training 
   - Register for free EndNote 21 Live Training
• EndNote Knowledge Base includes common or frequently asked questions
Contact Clarivate directly by phone, email, chat, or by submitting an inquiry

McMaster University Libraries logo Need help from McMaster libraries? Just Ask!
• Contact Health Sciences Library
• Contact Mills, Innis & Thode Libraries (University Library)

Ask Chat is Offline - Send an Email