Need help downloading EndNote desktop from McMaster's Software Depot?
• Contact McMaster UTS
Need help with technical issues or troubleshooting EndNote?
• Visit the EndNote Knowledge Base to search for answers to common questions, or contact Clarivate directly by phone, email, chat or by submitting an inquiry.
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Check out the EndNote training resources from Clarivate or Register for Live Training
• EndNote desktop
• EndNote web - more info coming soon
• EndNote online
• EndNote for iPad and iPhone
• EndNote Class Recordings
• EndNote Training (YouTube channel)
• EndNote Knowledge Base (FAQ)
Need help from McMaster Libraries? Just Ask!
• Health Sciences Library
• Mills, Innis & Thode Libraries
EndNote has both a desktop (i.e., EndNote 21) and web component (i.e., EndNote web or Endnote online). The setup and configuration instructions for these components are noted below.
McMaster University has a site license for the latest version of EndNote. EndNote 21 for Windows and macOS is now available to current McMaster employees and students for download (see link below). One person can install the software on up to three personal devices (e.g., desktop computer, laptop, iPad or iPhone).
NOTE: EndNote 20 is no longer available for download at McMaster, but if you already have it installed, you can continue to use this version if you prefer and receive software updates from Clarivate. You can also upgrade to EndNote 21 using the download link below.
What's New in EndNote 21 (3:00) (Clarivate)
EndNote 21 New Features
EndNote 21 Windows and macOS: Release Notes
EndNote: ADA Compliance - includes VPAT (Voluntary Product Accessibility Template)
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Using an earlier version of EndNote desktop (e.g., 20, X9)?
Clarivate suggests backing up data from previous versions of EndNote and uninstalling the previous version before installing the new version. Consult the relevant articles below for more information.
Want to ensure the safety of your EndNote libraries?
Switching to EndNote from another citation manager?
What happens to EndNote when I leave McMaster?
Your access to EndNote desktop will continue, but software updates and upgrades will no longer be available once you leave McMaster. To keep current, a new license for EndNote desktop would need to be acquired through your new institution or purchased independently.
EndNote web is the new, exclusive web component for EndNote 21 users. Previous versions of EndNote (20, X9, etc.) can only use EndNote online as the web component. EndNote web & EndNote online allow you to access the contents of your EndNote library from any device with an internet connection, synchronize references between devices and share your research with colleagues.
Once EndNote desktop is installed, the initial sign in / sign up for the new EndNote web (or the classic EndNote online) is done from within EndNote desktop
With your EndNote desktop library open, go to the Library drop-down menu and select Sync.
On the EndNote Login screen, you are prompted to either create an account (select Sign Up button) or log in to your pre-existing EndNote account (enter E-mail Address & Password).
This process synchronizes your EndNote desktop with EndNote web (or EndNote online) so you can access, update and edit the references in your library on multiple devices.
For more information, see the following guides ...
Once your EndNote account is enabled, you can sign in to the new EndNote web (EndNote 21 users only) or the classic EndNote online at endnote.com/weblogin
EndNote Web / EndNote Online Sign in![]() |
Additional online options:
Once you have downloaded EndNote desktop, you can use the Find Full Text feature to import PDFs for your references. You will be asked to authenticate your access (MacID@mcmaster.ca required).
1. To enable the Find Full Text feature in EndNote desktop ...
Once the above settings have been saved, using the Find Full Text feature should automatically import to EndNote any full-text PDF documents available through McMaster University Libraries or otherwise freely available.
NOTE: EndNote may not be able to download all PDFs that McMaster has access to because of technical issues or because the publisher has chosen not to allow their data to be accessed through the Find Full Text feature (e.g., Elsevier does not allow PDFs, only URLs).
2. To initiate a Find Full Text search in EndNote desktop ...
If available, navigate to the the full-text, download the PDF and attach it to the reference manually [see tab above for instructions]
EndNote 21 & 20: Find Full Text [no audio] (1:20) (Clarivate)
NOTE: Although this video was created for EndNote 20, this feature works the same in EndNote 21.
If the Find Full Text feature does not retrieve full text, but you have a copy of the full text, you can manually attach the file to the reference.
The file should now appear in the Summary, Edit (i.e., File Attachments field ) and/or PDF panels for that reference.
A paper clip icon should also now be displayed beside the reference in the list.
EndNote 21 & 20: File attachments [no audio] (0:47) (Clarivate)
NOTE: Although this video was created for EndNote 20, this feature works the same in EndNote 21.
The file should now appear in the File Attachments panel for that reference.
The number of attachments associated with that reference (e.g., 1) will appear in the paper clip column
The file should now appear as an attachment in the record and the paper clip icon should now be bolded beside the reference in the list.